Terms of Service

AskCarl provides AI-assisted vehicle screening and decision support to help UK used-car buyers make more informed purchasing decisions. The service is available at askcarl.co.uk, with an optional Telegram interface for eligible account features.

AskCarl is a vehicle-screening and decision-support tool, not a guarantee. Its car screens and Buyer Checks use available advert information, official MOT evidence, source-backed vehicle knowledge and asking-price data. AskCarl is not a regulated financial adviser, provenance-check provider, vehicle inspection service or insurer. Always complete your own due diligence, including a physical inspection and independent history check.

• Your first 3 car screens are free with no credit card required
• After your free screens, a one-off payment of £12.99 opens the 30-day search, with a fair-use allowance of up to 30 new car screens in any rolling 24 hours
• When offered for a selected car, a one-off £4.99 payment opens its Buyer Check and updated recommendations for 7 days; it does not add screens for other cars
• Paid evidence updates, seller-reply, viewing and offer assistance are subject to a fair-use allowance of up to 60 requests in any rolling 24 hours
• If a marketplace blocks AskCarl before a screen is produced, that attempt does not use one of your 3 free car screens
• This is not a subscription; there are no recurring charges and nothing to cancel
• If you buy another pass before yours expires, the new 30 days are added to your existing expiry; you never lose days you've already paid for
• Payment is processed by Stripe
• If you're not happy within 14 days of buying either a £4.99 Buyer Check or a £12.99 30-day search pass, email hello@askcarl.co.uk and we'll refund that purchase in full; no questions asked

You may use AskCarl for personal, non-commercial car buying decisions. You may not:

• Resell or redistribute AskCarl car screens or Buyer Checks commercially
• Attempt to reverse-engineer, scrape, or abuse the service
• Use the service to harass or deceive sellers

AskCarl is provided “as is”. We are not liable for any financial loss arising from decisions made based on its car screens, Buyer Checks or guidance. Our total liability to you shall not exceed the amount you paid in the 30 days prior to any claim.

We may update these terms from time to time. We will notify you by email before any material changes take effect. Continued use of the service after that date constitutes acceptance.

These terms are governed by the laws of England and Wales.

Questions? Email hello@askcarl.co.uk